FAQ

To update your information in your Mugnjoy account, simply log in to your account on our website. Once logged in, go to your account settings where you can edit your personal details, shipping address, and payment information. Make sure to save the changes after updating your information. If you encounter any difficulties, feel free to reach out to our customer support team for assistance. We are committed to ensuring that your experience with us is seamless and personalized to your needs.

No, it is not necessary to have an account to shop on Mugnjoy. We believe in providing a hassle-free shopping experience, so you can browse, select, and purchase our products as a guest. However, having an account offers benefits such as order tracking, easy reordering, and special promotions for our loyal customers. Creating an account also allows you to save your shipping and billing details for faster checkout in the future. We respect your privacy and ensure that your personal information is secure when you create an account with us.

Once you have completed the checkout process on Mugnjoy's online store, you will receive an automated email confirmation to the email address you provided at the time of purchase. This email will contain all the details of your order, including the items purchased, the total cost, and your shipping address. Additionally, you can also log in to your account on our website and check your order status under "My Orders" to verify that your order has been confirmed. If you do not receive an email confirmation within a few minutes of placing your order, please check your spam folder. If you still cannot locate the confirmation email, please feel free to contact our customer service team for assistance.

You can cancel your order within 24 hours of placing it by contacting our customer service team. Please provide your order number and reason for cancellation. If your order has already been processed and shipped, we unfortunately cannot cancel the order. In this case, you may return the item once it has been delivered, following our return policy. We strive to provide excellent customer service, so please feel free to reach out to us with any questions or concerns regarding your order. Thank you for choosing Mugnjoy!

Muginjoy offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

At Mugnjoy, paying with a Credit or Debit Card is simple and secure. When you proceed to checkout on our online store, you will be prompted to enter your payment details. Simply enter your card number, expiration date, security code, and billing address. We accept major credit cards, including Visa, Mastercard, and American Express, as well as debit cards linked to these networks. Rest assured that our website uses encrypted technology to protect your payment information and ensure a safe transaction. If you encounter any issues during the payment process, our customer service team is available to assist you.

Absolutely! At Mugnjoy, we take the security of our customers' personal and financial information very seriously. Our website is equipped with the latest encryption technology to ensure that all transactions made using Credit/Debit cards are completely secure. Additionally, we do not store any card information on our servers, providing an additional layer of protection for our customers. Rest assured, when you make a purchase on Mugnjoy, your sensitive information is in safe hands.